Privacy Policy

This privacy policy was last amended on 31/01/2020

This policy applies to Linqcash and its group companies, which sometimes use trading names including Linq and Linqcash (Together “Linqcash” or “Linq”or “we” or “our”)

This policy shows our commitment to protect your privacy rights and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. It applies to:

  • The website/portal features and services provided to you when you visit our websites, portal or our payment panels our merchant may use on their websites;
  • When you apply to use and/or use Linq’s products and services
  • Your use of software including terminals, mobile and desktop applications provided by Linqcash; and
  • Email, other electronic messages including SMS, Telephone, web chat, website/portal and other communication between you and Linqcash.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect personal and activity data, which may be linked.
We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

We do not use or collect your precise geographic location (GPS, etc.).

You can request to see or delete your personal data.
You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.

We keep personal data for a limited period.
Our systems are designed to retain log data for up to 90 days after it is collected. We remove personally identifiable information (such as your name, address, email or phone number) and other preferences associated with your account promptly after you delete your account.

We don’t share your personal data with other companies.
We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.

Disclosure of your information

We will not disclose your personal data to anyone except as described in this policy. We may share your personal information with any company in the Linq Group of companies. We may share your personal information with third parties to provide you with the products we offer, including service providers, credit reference agencies and financial institutions. We may also share your personal information with third parties to prevent crime and reduce risk, if required to do by law, where we deem it appropriate to do so, to respond to legal process or to protect the rights or property of Linqcash, our customers or others.

No ad companies collect data through our service.
We do not allow advertising companies to collect data through our service for ad targeting.

We take detailed steps to protect personal information.
We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

Special situations may require disclosure of your data.
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Automated decision making

Automated decisions mean that a decision concerning you is made automatically on the basis of a computer determination (using software algorithms), without our human review.

For example, we use automated decision to complete a credit assessment on you when you apply to Linqcash services, or to carry out anti-fraud checks on the transaction you perform.

You can ask privacy questions.
If you have any questions or concerns about our privacy policies, please contact us at [email protected]